Charlotte Yau, BACP

Culturally attuned therapist for life transitions

Cultural identity work
Anxiety and stress
Grief and loss support

About Charlotte Yau

Charlotte Yau offers a thoughtful, culturally attuned approach to therapy for people navigating life between cultures, identities, or caring roles. She creates a space where feelings of disconnection, uncertainty about belonging, and unspoken grief tied to identity, language, or family expectations can be named and explored without pressure to justify personal experience. Many who work with her seek a place to reflect on migration or cross-cultural upbringing, process difficult memories, and rebuild a sense of identity and stability in a new context.

Therapy with Charlotte focuses on reconnection and practical resilience, helping people manage anxiety, stress, low mood and identity-related struggles while honoring cultural values and personal narratives. She aims to support clients in processing grief, clarifying priorities, and developing coping strategies that fit their lives. The work is collaborative and paced to each person’s needs, with warmth and compassion central to the therapeutic relationship.

Charlotte brings a hopeful, respectful presence to sessions and encourages exploration of identity, relationships and life transitions. She holds the BACP credential - the British Association for Counselling and Psychotherapy - which is the UK professional body for counsellors and psychotherapists. Her availability is Monday, Wednesday and Thursday.

Areas of Expertise

Primary Focus

Stress, Anxiety Trauma and abuse Grief Depression Coping with life changes

Also Specializes In

Relationship issuesFamily conflictsIntimacy-related issuesParenting issuesAnger managementSelf esteemCareer difficultiesCompassion fatigueADHD

Additional Focus Areas

AbandonmentAging and geriatric issuesAntisocial personalityAttachment issuesBody imageCancerCaregiver issues and stressChronic pain, illness, and disabilityCo-morbidityCodependencyCommitment issuesCommunication problemsControl issuesDissociationDivorce and separationDomestic violenceDrug and alcohol addictionEating and food-related issuesEmptinessFamily of origin issuesFamily problemsFertility issuesFirst responder issuesForgivenessGuilt and shameImmigration issuesImpulsivityInfidelityIsolation / lonelinessJealousyLife purposeMen's issuesMidlife crisisVeteran and Armed Forces IssuesMoney and financial issuesMood disordersMulticultural concernsNarcissismObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPhobiasPost-traumatic stressPregnancy and childbirthPrejudice and discriminationSeasonal Affective Disorder (SAD)Self-harmSelf-loveSexual assault and abuseSocial anxiety and phobiaSomatizationTraumatic brain injuryWomen's issuesWorkplace issuesYoung adult issues

Therapeutic Approach

Acceptance and Commitment Therapy (ACT) Client-Centered Therapy Cognitive Behavioral Therapy (CBT) Dialectical Behavior Therapy (DBT) Mindfulness Therapy Motivational Interviewing Solution-Focused Therapy

Frequently Asked Questions

How much experience does Charlotte Yau have?

Charlotte has five years of professional experience in counselling and psychotherapy.

Is Charlotte Yau a licensed therapist?

Yes. She holds the BACP credential. The BACP is the British Association for Counselling and Psychotherapy, the UK professional body for counsellors and psychotherapists.

In which languages does Charlotte Yau provide therapy?

Charlotte provides therapy in English.

Where is Charlotte Yau located?

Charlotte is based in the United Kingdom.

How can I work with Charlotte Yau as my therapist?

You can work with Charlotte through video calls, phone sessions, live chat, or text-based messaging.

Does Charlotte Yau work with international clients?

Charlotte does not currently work with international clients.

How much does therapy with Charlotte Yau cost?

Costs can vary depending on factors such as your location and Charlotte’s availability. Sessions are billed through a subscription that can be canceled at any time for any reason. For current details, click the "Start Therapy" button on this page.

How can I get started with therapy?

Getting started is quick and straightforward. Click the "Start Therapy" button and complete a short questionnaire to help match you with a therapist. Depending on availability, you can then schedule your first session, which may take place by phone, video call, live chat, or in-app messaging.

Therapeutic Approaches That Translate to Online Care

Charlotte draws on Acceptance and Commitment Therapy and Client-Centered Therapy to guide online work. Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without being overwhelmed by them, then focus on meaningful action aligned with their values - it can support those coping with anxiety, identity struggles and life transitions. Client-Centered Therapy emphasizes a warm, nonjudgmental relationship where the therapist follows the client’s lead, offering empathy and understanding to help process grief, cultural conflicts and personal narratives.

Finding the right approach is part of the therapeutic process. Charlotte collaborates with each person to identify which methods fit their needs, goals and preferences, adjusting the focus as therapy progresses so the work feels relevant and manageable.

Online sessions - whether by video call, phone, live chat or text-based messaging - make therapy more flexible and accessible for people balancing cultural, family or caring responsibilities. These formats allow licensed professionals and therapists to maintain continuity of care, accommodate different communication styles, and offer practical options for fitting therapy into everyday life.

Ready to start therapy with Charlotte Yau?

Take the first step toward a better you.

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