Hayley Matthews, BACP, NCPS
Compassionate counsellor for complex life challenges
- Person centred therapy
- Trauma informed support
- Online and telephone sessions
About Hayley Matthews
Hayley Matthews is a qualified therapeutic counsellor who has provided both long-term and short-term counselling within a mental health service, supporting people with a wide range of difficulties. She works with depression, anxiety and social anxiety, post-traumatic stress, generalised anxiety disorder, relationship problems, loss and bereavement, loneliness and isolation, life-changing events, family and work stress, addiction, and challenges around confidence and self-esteem.
Hayley believes that change can feel overwhelming and that every person experiences the world in their own way, which shapes their responses to life events. Using a person-centred approach, she helps clients explore their experiences, make sense of their reactions, and identify practical ways to address present and future challenges. Her aim is to assist people in processing thoughts and emotions and to help them find realistic, personalised solutions that support improved wellbeing.
Working relationally is central to her practice - she strives to offer genuineness, warmth, honesty, respect and non-judgemental understanding to help clients reveal how they may present to others. With many years in the care sector, Hayley has a strong commitment to improving quality of life, empowering people and helping them discover workable strategies when difficulties arise. Clients have reported positive benefits from the therapeutic relationship she provides.
She offers counselling online or by telephone and uses creative options such as metaphor, creative writing and journaling when helpful. Hayley also draws on techniques from cognitive behavioural therapy and solution-focused brief therapy. She is a registered member of BACP and also holds NCPS credentials - both indicate recognised professional standing in counselling and psychotherapy. All of her work is clinically supervised and she is insured to practise.
Hayley believes that change can feel overwhelming and that every person experiences the world in their own way, which shapes their responses to life events. Using a person-centred approach, she helps clients explore their experiences, make sense of their reactions, and identify practical ways to address present and future challenges. Her aim is to assist people in processing thoughts and emotions and to help them find realistic, personalised solutions that support improved wellbeing.
Working relationally is central to her practice - she strives to offer genuineness, warmth, honesty, respect and non-judgemental understanding to help clients reveal how they may present to others. With many years in the care sector, Hayley has a strong commitment to improving quality of life, empowering people and helping them discover workable strategies when difficulties arise. Clients have reported positive benefits from the therapeutic relationship she provides.
She offers counselling online or by telephone and uses creative options such as metaphor, creative writing and journaling when helpful. Hayley also draws on techniques from cognitive behavioural therapy and solution-focused brief therapy. She is a registered member of BACP and also holds NCPS credentials - both indicate recognised professional standing in counselling and psychotherapy. All of her work is clinically supervised and she is insured to practise.
Areas of Expertise
Primary Focus
Also Specializes In
AddictionsLGBTRelationship issuesFamily conflictsGriefIntimacy-related issuesEating disordersSleeping disordersParenting issuesAnger managementCareer difficultiesBipolar disorderCoping with life changesCoaching
Additional Focus Areas
AbandonmentAging and geriatric issuesAttachment issuesAutism and Asperger SyndromeAvoidant personalityBlended family issuesBody imageCancerCo-morbidityCodependencyCommitment issuesCommunication problemsControl issuesDissociationDrug and alcohol addictionEating and food-related issuesFamily problemsFatherhood issuesFertility issuesGuilt and shameHearing impairedIsolation / lonelinessJealousyLife purposeMen's issuesMidlife crisisMood disordersNarcissismObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPersonality disordersPost-traumatic stressSeasonal Affective Disorder (SAD)Self-harmSelf-loveSexualitySocial anxiety and phobiaWomen's issuesWorkplace issuesYoung adult issues
Therapeutic Approach
Attachment-Based Therapy Client-Centered Therapy Cognitive Behavioral Therapy (CBT) Existential Therapy Mindfulness Therapy Motivational Interviewing Narrative Therapy Psychodynamic Therapy Solution-Focused Therapy
Frequently Asked Questions
How much experience does Hayley Matthews have?
Hayley Matthews has 5 years of experience.
Is Hayley Matthews a licensed therapist?
Yes. She holds these credentials: BACP and NCPS.
In which languages does Hayley Matthews provide therapy?
English
Where is Hayley Matthews located?
United Kingdom
How can I work with Hayley Matthews as my therapist?
You can work with Hayley Matthews through video calls, phone sessions, live chat, or text-based messaging.
Does Hayley Matthews work with international clients?
Hayley Matthews does not currently work with international clients.
How much does therapy with Hayley Matthews cost?
The cost of therapy can vary depending on factors such as your location and the therapist's availability. Sessions are billed through a subscription that can be canceled at any time, for any reason. For current details, just click the "Start Therapy" button on this page.
How can I get started with therapy?
Getting started with therapy is quick and straightforward. Just click the "Start Therapy" button and complete a short questionnaire that helps match you with your therapist. Depending on availability, you can then schedule your first session, which may take place by phone, video call, live chat, or in-app messaging.
Therapeutic Approaches for Online Work
Attachment-Based Therapy focuses on how early relationships shape current patterns of relating. It explores attachment styles and their impact on trust, intimacy and emotional regulation, which can be helpful for clients dealing with relationship difficulties, abandonment issues or attachment-related distress.Client-Centred Therapy, also known as person-centred therapy, emphasises the therapist's empathy, authenticity and unconditional positive regard. This approach supports people to explore their experiences at their own pace, build self-awareness, and strengthen self-esteem when facing challenges like depression, anxiety or low confidence.
Cognitive Behavioral Therapy (CBT) helps people identify and shift unhelpful thinking and behaviour patterns. It offers practical strategies to manage symptoms of anxiety, depression, stress and other common concerns by developing new coping skills and more balanced ways of thinking.
Choosing the right approach is part of the therapeutic journey and is typically collaborative. The therapist will work with each person to assess needs, goals and preferences, and may combine elements from different approaches to create a personalised plan.
Online therapy offers practical flexibility - sessions can be scheduled as video calls or phone appointments, and support is also available via live chat or text-based messaging. These options make it easier to access regular therapy around work, family and daily life, enabling continuity of care and ongoing support from licensed professionals and therapists.